FOR USERS
What is Goldilocks? +
Goldilocks is a circular fashion app that helps you decide whether to sell, consign, or donate your clothing and connects your items to the places where they create the most value.
How does the app decide whether to sell, buyback, or donate an item? +
The app uses AI and real-time store demand data to generate a Sellability Score and recommend the best path based on potential earnings, community impact, and demand.
Do I need to create an account to use Goldilocks? +
Yes, an account allows you to save scans, track your impact, and access partner store offers.
How does in-person buyback work? +
If your item matches a partner store’s criteria, Goldilocks will show nearby stores offering cash or store credit. Final acceptance is subject to in-store review.
How does donating through Goldilocks work? +
The app recommends local thrift stores based on urgency and need. You’ll see proximity, donation impact, and a “Donation Score” to help prioritize.
Is there a fee to use Goldilocks? +
Scanning and recommendations are free. A premium subscription ($7/month) unlocks exclusive perks and insights.
Can I track my environmental and social impact? +
Yes! Goldilocks tracks textile waste diverted, local donations, and community impact through badges and milestones.
Can I remain anonymous when donating or sharing my activity? +
Yes, you can choose to display your username or remain anonymous for any item or scan.
How accurate are the Sellability Scores? +
Scores are generated using AI, market data, and store demand. They are highly indicative but not guaranteed, as market conditions can change.
What happens if my item doesn’t match any recommendations? +
You can always manually select alternative stores, hold for later, or re-scan at another time.
FOR STORE PARTNERS
Thrift, Consignment, & Donation Partners
How can my store partner with Goldilocks? +
You can register as a partner store to receive targeted donations, offer buyback credit, and update your inventory needs in real-time via our store portal.
Do I need to manually update my store’s donation needs? +
Yes, but it’s simple — toggle categories on or off. Items not needed will automatically not be recommended to users.
What benefits does Goldilocks bring to my store? +
- Higher-quality, targeted donations
- Increased foot traffic from users ready to donate or shop
- Directly influence what items users bring in through demand signals
How is the buyback value determined? +
Goldilocks calculates suggested cash or credit based on store criteria, proximity, and item demand.
Are there costs for stores to join? +
Basic listing and donation tracking are free. Premium features or promotional partnerships may involve fees (details provided upon signup).
How secure is the store data? +
All store data is encrypted and only visible to users when relevant for buyback or donation recommendations.
Can stores pause or stop receiving items? +
Yes, stores can update their needs or temporarily stop recommendations directly through the portal.
